The Mediation Service is a free confidential resource which seeks to assist in the speedy resolution of problems which may arise between students and landlords, students and London residents and/or students and students in the areas of housing and lifestyles.

The service offers the concerned parties a forum to represent and discuss their problems before a neutral third party. It facilitates the resolution process by providing information to the parties and by suggesting approaches to the handling of problems.

The use of the service is voluntary and in no way waives the participants' legal rights or remedies.

Clear communication is essential to a harmonious interaction...